Shipping Policy
At NBH Solutions, we strive to provide fast and reliable shipping to our customers. Below, you'll find detailed information about our shipping process.
1. Shipping Methods & Rates
We offer the following shipping methods for orders placed within the United States:
- Standard Shipping: Delivered within 5–7 business days.
- Expedited Shipping: Delivered within 2–3 business days.
- Overnight Shipping: Delivered the next business day (for orders placed before [time, e.g., 12 PM CST]).
Shipping costs are calculated at checkout based on the weight of your order, shipping method, and delivery location. You will be able to review shipping charges before finalizing your purchase.
2. Processing Time
Orders are processed and shipped within 1–2 business days from the time of purchase. Please note that orders placed on weekends or holidays will be processed the following business day.
If there are any delays or issues with processing your order, we will notify you via email.
3. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to check the status of your shipment. If you don't receive a tracking email or have trouble tracking your order, please feel free to contact us.
4. Shipping Locations
We currently offer shipping to the United States. For international orders, please contact us at Renemedrano7@gmail.com to discuss options and shipping rates.
5. Damaged or Lost Items
If your order arrives damaged or is lost during transit, please contact us immediately at Renemedrano7@gmail.com or by phone at +1 (972) 837-3681. We will work with the carrier to resolve the issue and ensure your order is either replaced or refunded.
6. Incorrect Address
Please ensure that your shipping address is correct when placing your order. We are not responsible for orders that are delivered to incorrect or incomplete addresses provided at checkout. If you notice an error in your shipping information, please contact us as soon as possible at Renemedrano7@gmail.com.
7. Shipping to P.O. Boxes
We are able to ship to P.O. Boxes. Please make sure that the shipping address is valid and complete when submitting your order.
8. Order Cancellations and Changes
Once an order has been processed, we are unable to make any changes to the shipping address. However, if you need to cancel an order, please contact us within 24 hours of placing your order, and we will do our best to accommodate your request.
9. Contact Us
If you have any questions about your order, shipping, or need further assistance, please don't hesitate to reach out to us at:
NBH Solutions
Email: Renemedrano7@gmail.com
Phone: +1 (972) 837-3681
Address: 602 Ivy Lane, Josephine, Texas 75173